A. What data do we collect?

There are two types of information we collect:

1. "Personal information" - which can identify you, including first name, last name, email address, phone number or gender. Any time you enter the site, in forms on Facebook or Google, it is subject to the Privacy Policy imposed by GDPR:

B. How we collect data

We collect information about you in three ways:

• Directly - when you visit the site or when you subscribe to the online newsletter from www.sivmedia.com

• Indirectly - when you contact us to request a service offer, in which case your data is entered in the CRM (Customer relationship management) system for a better measurement of sales activity.
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• From third parties - we may obtain information about you and from third parties who operate data through cookies, such as: Google or Facebook advertising networks.

• At any time you can request the deletion of data, by sending us an email to office@craftinteractive.ro, which will delete any date related to you in a maximum of 24 hours. At the same time, if you have chosen to subscribe to the newsletter, in each email received from us there will be a Unsubscribe link, the pressing of which will cause the automatic deletion of data and you will never receive information from us.

C. How we use the collected data

We, together with our advertising service providers, may use the information we collect about you for the following purposes:

• To personalize the advertising we show you

• To provide you with technical support related to our services;

• To provide you with the requested services

• To respond to your requests and comments;

• To recognize the devices you use when accessing
craftinteractive.ro and to associate them with your profile.

• To inform you about delays, rescheduling, cancellations or changes to services

• To be able to communicate administrative announcements or messages to you;

• To send you information about services about us or other organizations we work with;

• To use certain technologies (such as Personal Audiences on Facebook or Google) through which we deliver advertising to you on other sites, based on Personal Data provided by you or third parties, to whom you have granted this right ;

We may use your data to identify the parts of the site you are interested in or your advertising preferences. We then use this information to show you ads and pages that we think may interest you, to personalize the way we communicate, or to personalize the content of the communications we send you. Content individualization means that it includes information that reflects your interest in the content of the pages or that we think may be of interest to you and to improve the way we respond to your needs.

We may use cookies, which allow you a better experience of visiting our site, and some of them are necessary for its proper functioning. Please see the Cookie Use Policy.

In addition to disclosing information reasonably necessary for purposes identified in other sections of this Privacy Policy, we may disclose information:

• If required by law;
• In connection with any legal action;
• To establish, exercise or defend our legal rights.

Except as noted in this privacy policy, we will never share your information with third parties.

The information we collect may be stored and processed in any of the countries in which we operate to enable us to use the information in accordance with this privacy policy. If you are in the European Union, the information you provide may be transferred to countries that do not apply the GDPR data protection regulation, which is equivalent to the EU.

We respect the confidentiality according to the GDPR regulation regarding the personal data obtained through the newsletter subscription forms. Personal data is of the standard type (First Name, Last Name, Email, Company) and we do not process or process sensitive Personal Data (political or sexual orientations, religious philosophies, etc.). Visitors may accept or refuse the use of data for marketing processes, such as sending newsletters, but they are not used for purposes other than those mentioned and will never be transferred to other parties.

By expressing the written agreement in dedicated boxes at the time of subscription, you express your agreement on the processing and storage of data, and at any time you can request their deletion by email at office@craftinteractive.ro in which case your data will be deleted within 24 hours, or automatically by accessing the Unsubscribe link found at the end of each newsletter, in which case your data will be deleted automatically and you will never receive email communications again. Personal data is stored on secure servers, leased from Campaign Monitor Holdings Pty Ltd (Sutherland, Australia). We invite you to consult the privacy policy here: www.campaignmonitor.com/policies.

We take both technical and organizational precautions to prevent the loss or alteration of your information. The transmission of data over the Internet is inherently insecure and we can only guarantee the security of locally stored data. To increase security, we store data on secure cloud computing servers through Dropbox INC (San Francisco, USA). We invite you to consult the Dropbox privacy policy here: https://www.dropbox.com/privacy.